About
Hi there! We are Lori and Ryan, the creators of Losers Hair Club. Established in 2019, we strive to promote creativity and have everyone who sits in our chairs looking and feeling better than when they came in. We are passionate about using products that are great for your hair, good for your health and for the environment. We don’t support brands that use toxic ingredients and strive everyday to be a little greener. We are LGBTQIA+ friendly, and do not tolerate any form of hatred, racism, misogyny or any other form of hatred or negativity. ******************************************************To any and all new clients requesting appointments, please fill out the questionnaire form. It helps us better serve you and to ensure that you’ve booked the appropriate service. IF YOU DO NOT FILL OUT THE GENIUS FORM, YOUR REQUEST WILL BE DENIED.Business Hours
- Monday
- Closed
- Tuesday
- Closed
- Wednesday
- Closed
- Thursday
- 9 AM - 4 PM
- Friday
- 9 AM - 4 PM
- Saturday
- 9 AM - 4 PM
- Sunday
- 9 AM - 3 PM
Cancellation Policy
WE ASK THAT YOU PLEASE TRY AND RESCHEDULE YOUR APPOINTMENT AT LEAST 48 HOURS IN ADVANCE.
OUR ONLINE BOOKING SYSTEM WILL ALLOW YOU TO CANCEL OR RESCHEDULE YOUR APPOINTMENT IF NECESSARY.
TWO CONSECUTIVE CANCELLATIONS IN A LESS THAN 24 HOUR PERIOD, OR ANY NO SHOW APPOINTMENT WILL CAUSE THE CLIENT TO LOSE THEIR ONLINE BOOKING PRIVILEGES. WE ALSO RESERVE THE RIGHT TO NO LONGER ACCEPT APPOINTMENT REQUESTS FROM SAID CLIENT.
LATE POLICY
CLIENTS HAVE A 10 MINUTE GRACE PERIOD. 15 MINUTES LATE WILL BE SUBJECT TO CANCELLATION. PLEASE LET ME KNOW IF YOU WILL BE RUNNING LATE, AS I WILL DO THE SAME.
SAME DAY CANCELLATIONS
SAME DAY CANCELLATIONS WILL
RESULT IN 100% OF THE APPOINTMENT BEING CHARGED TO THE CARD ON FILE.
NO SHOWS
NO SHOWS WILL RESULT IN 100% OF THE APPOINTMENT BEING CHARGED TO THE CARD ON FILE, AND A DEPOSIT WILL BE REQUIRED FOR FUTURE APPOINTMENTS.
SICK POLICY
PLEASE DO NOT COME TO YOUR APPOINTMENT IF YOU ARE SICK.
PLEASE REFER TO THE CANCELLATION POLICY FOR GUIDELINES TO RESCHEDULING.